Print this page

How to configure Microsoft Outlook 2010 to Send & Receive Mail

If you've just started using Wild Planet as your email service provider, there are a few configuration changes you will need to make in your Microsoft Outlook before you can begin sending and receiving mail. Up to now, your Outlook has been configured to log into your previous email servers, but now you must give it the instructions it needs to log into ours.

There are quite a few versions of Microsoft Outlook, but the settings are the same for all of them. The only thing that is different is how you get to the Account Settings area. Below you will find instructions for Outlook 2010; we are currently working on instructions for Outlook 2000, 2003, 2007, and 2013.


1. Start the Microsoft Outlook program.

Use the Start menu to start Outlook 2010. If you’ve never used Outlook before, it will prompt you to create a new account. In that case, skip ahead to step 2. If you’ve previously used Outlook and it doesn’t prompt you, click the File tab, then the Add Account button (see image below).

Or, if you have been using Outlook previously and simply need to reconfigure it in order to use our email servers, then look for your existing account in the Account Settings window, and then click the CHANGE button. (because you will be CHANGING existing account settings). Skip to Step 4 below.

outlook2010 1

2. The “Auto Account Setup” screen appears.

When this window appears, leave the spaces empty, choose the Manually configure server settings or additional server types option, then click Next.

outlook2010 2

3. The “Choose Service” screen appears.

Choose Internet E-mail, then click Next.

Outlook 2010

4. The “Internet E-mail Settings” screen appears.

This is the window where you’ll enter most of your account settings. You want the window to look like this:

Outlook 2010
  • “Your Name” is the name that other people will see when you send them e-mail. It should usually be your real name, such as Bill Gates or Joan of Arc.
  • Enter your “E-mail Address”. The address must be the e-mail address of the mailbox you created in your account management control panel.
  • For “Account Type”, choose POP3.
  • Enter pop3.wildplanetmail.com for the “Incoming mail server” and smtp.wildplanetmail.com for the “Outgoing mail server (SMTP)”.
  • Enter your (full) e-mail address again as the “User Name”. (The user name must be all lowercase).
  • Type your e-mail password into the “Password” box. This is the password you chose for this e-mail address when you created the mailbox in your account management control pane (unless we have created it for you). This password may be different from your master “My Account” password with our company.
  • Make sure that “Require logon using Secure Password Authentication (SPA)” is not checked.
  • Do not click “Test Account Settings” or “Next” yet; they will not work until you complete the next steps.

5. View “More Settings”.

Click the More Settings button. A new “Internet E-mail Settings” window appears.

6. Choose the “Outgoing Server” tab.

In the “Outgoing Server” tab, check My outgoing server (SMTP) requires authentication and make sure Use same settings as my incoming mail server is selected:

Outlook 2010 outgoing authentication


7. Close the “Internet E-mail Settings” window.

Click OK to close the “Internet E-mail Settings” window. The “Add New Account” screen will still be visible.

8. Test the settings.

Click Next. Outlook will test the settings, then should tell you that “all tests completed successfully”:

outlook2010 10

If Outlook tells you a test failed, double-check to be sure you’ve entered the settings correctly.

9. Finish the wizard.

If the “Test Account Settings” window is still open, click Close to continue.

Click Finish to finish the wizard.

Outlook setup is complete

You’re finished! Try sending yourself a test e-mail message to make sure it works.

Read 1112838 times Last modified on %AM, %07 %246 %2015 %04:%Mar

About The Author

Super User

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

182457 comments

  • supreme new york
    Comment Link supreme new york %PM, %14 %976 %2022 %22:%Apr

    I have to show thanks to this writer for bailing me out of this particular scenario. Right after researching throughout the world-wide-web and getting basics which were not powerful, I believed my entire life was gone. Being alive without the presence of answers to the problems you've fixed by way of this article is a serious case, and ones that might have in a negative way affected my career if I hadn't encountered the blog. Your own training and kindness in maneuvering almost everything was very useful. I'm not sure what I would've done if I hadn't discovered such a stuff like this. I can at this time relish my future. Thanks a lot so much for this reliable and effective help. I won't think twice to endorse your web blog to anyone who desires recommendations on this matter.

  • supreme clothing
    Comment Link supreme clothing %PM, %14 %974 %2022 %22:%Apr

    My wife and i felt now joyous when Jordan could finish up his basic research through the ideas he discovered when using the site. It's not at all simplistic to simply always be giving away hints which men and women might have been making money from. We already know we've got the blog owner to appreciate for that. The main explanations you've made, the straightforward blog menu, the relationships you assist to promote - it is many amazing, and it is making our son in addition to the family know that that topic is enjoyable, and that's extraordinarily serious. Thank you for the whole lot!

  • jordan 11
    Comment Link jordan 11 %PM, %14 %972 %2022 %22:%Apr

    I not to mention my pals were found to be checking out the best items found on your web blog and at once came up with an awful suspicion I had not thanked you for those tips. Those guys became as a consequence very interested to read through them and have in effect truly been tapping into those things. Thanks for turning out to be very accommodating and also for obtaining this form of incredibly good information most people are really desperate to know about. My personal sincere apologies for not expressing appreciation to you earlier.

  • off white shoes
    Comment Link off white shoes %PM, %14 %971 %2022 %22:%Apr

    I in addition to my friends were digesting the great secrets on the blog and so all of a sudden I got a horrible feeling I had not expressed respect to you for those secrets. These young men ended up absolutely stimulated to read through all of them and have honestly been making the most of them. Appreciate your truly being very considerate as well as for opting for this form of fine subjects most people are really wanting to be informed on. My honest apologies for not saying thanks to you sooner.

  • goyard bags
    Comment Link goyard bags %PM, %14 %971 %2022 %22:%Apr

    I simply wished to thank you so much yet again. I am not sure the things I could possibly have made to happen without the type of strategies documented by you over such a area of interest. It truly was a real hard crisis in my position, but encountering your expert fashion you solved it made me to jump over contentment. I'm just thankful for the work and even trust you are aware of an amazing job you're undertaking educating other individuals thru your blog post. I am sure you've never got to know any of us.

  • alexander mcqueen outlet
    Comment Link alexander mcqueen outlet %PM, %14 %971 %2022 %22:%Apr

    I have to show my thanks to the writer just for bailing me out of this particular problem. After exploring throughout the the web and finding advice which were not beneficial, I thought my life was well over. Existing without the presence of strategies to the issues you have fixed by means of your good post is a critical case, and those that would have negatively affected my career if I had not come across your web blog. Your actual expertise and kindness in controlling a lot of things was important. I'm not sure what I would've done if I hadn't come upon such a thing like this. I am able to now look ahead to my future. Thanks for your time so much for your skilled and effective guide. I will not be reluctant to propose your blog post to anyone who ought to have direction on this subject matter.

  • birkin bag
    Comment Link birkin bag %PM, %14 %971 %2022 %22:%Apr

    I and my guys came taking note of the great secrets from the blog then unexpectedly I got an awful suspicion I never expressed respect to the blog owner for those strategies. All the people had been so excited to read through all of them and already have extremely been enjoying them. Thanks for indeed being well accommodating and then for figuring out varieties of fabulous guides millions of individuals are really needing to know about. My personal honest apologies for not saying thanks to sooner.

  • golden goose
    Comment Link golden goose %PM, %14 %965 %2022 %22:%Apr

    My spouse and i got really contented John could complete his research because of the precious recommendations he grabbed out of your web site. It's not at all simplistic to just always be making a gift of tactics many people might have been making money from. We really keep in mind we need you to appreciate for that. The entire explanations you made, the easy blog menu, the friendships you can make it possible to create - it's got everything fabulous, and it's facilitating our son in addition to our family do think that article is awesome, and that's rather fundamental. Many thanks for everything!

  • moncler jackets
    Comment Link moncler jackets %PM, %14 %963 %2022 %22:%Apr

    I simply wanted to thank you very much once more. I'm not certain the things I would have implemented in the absence of the techniques provided by you relating to my question. This has been a real depressing condition in my circumstances, however , understanding a new well-written tactic you processed it forced me to leap over fulfillment. Now i am happy for this work and as well , trust you find out what a great job that you are putting in teaching people today via your webblog. I know that you haven't met any of us.

  • kobe sneakers
    Comment Link kobe sneakers %PM, %14 %963 %2022 %22:%Apr

    I would like to get across my passion for your kind-heartedness giving support to people who absolutely need help with this important theme. Your real commitment to getting the message along had been exceptionally beneficial and has in every case enabled associates like me to attain their objectives. Your entire warm and helpful help and advice means so much a person like me and much more to my office workers. Thank you; from each one of us.